CRM & Contacts

Build Customer Relationships That Drive Revenue

WaoBiz CRM connects your sales data to your customer profiles automatically.

Service businesses, retail chains, and any business that wants to grow repeat revenue.

CRM & Contacts

Turn every transaction into a lasting relationship.

Increase repeat purchase rat…Reduce customer churn with p…Identify your most valuable …

What You Get

Everything in CRM & Contacts

Manage customers, suppliers, and leads from one place. Track purchase history, run loyalty programmes, send targeted promotions, and close more deals.

Unified Contact Profiles

Customers and suppliers in one place. Full purchase and payment history at a glance.

Sales Pipeline

Track leads through custom stages. See which deals are close to closing.

Customer Segmentation

Group customers by spend, location, or purchase frequency for targeted campaigns.

Loyalty & Rewards

Set up points-based loyalty programmes that reward repeat customers automatically.

Credit & Balance Tracking

Manage customer credit limits and outstanding balances with automated reminders.

Customer Analytics

See your top customers, average order value, and churn risk at a glance.

Why businesses choose CRM & Contacts

Increase repeat purchase rate by up to 40%

Reduce customer churn with proactive follow-ups

Identify your most valuable customers instantly

Manage credit and outstanding balances without spreadsheets

Unified view of customers and suppliers

Simple Setup

Up and running in minutes

1

Import or create contacts

Add customers individually or bulk-import. Every sale auto-creates a profile if the customer is new.

2

Track every interaction

Sales, payments, notes, and follow-ups are logged automatically against each contact.

3

Grow and retain

Use segments and loyalty rules to send promotions and reduce churn.

Ready to try CRM & Contacts?

Start free — no credit card required. Activate CRM & Contacts in your WaoBiz account today.

Frequently Asked Questions

Yes. You can upload a CSV with customer names, contacts, addresses, and opening balances.

You configure points per unit of currency spent. Customers accumulate points that can be redeemed as discounts on future purchases.

Yes. WaoBiz lets you filter customers by spend, location, or last purchase date and send targeted offers via SMS or email.

WaoBiz Platform

Explore all WaoBiz modules

WaoBiz is a complete business platform. See all the modules available to power your business.

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