Hotel Management System (HMS)

The Complete Hotel Management System for Hotels

From the OTA calendar to the front desk to checkout, WaoBiz HMS runs every step of the hotel operation on one system.

Hotels, guesthouses, lodges, resorts, and serviced apartment operators — single property or a group.

Hotel Management System (HMS)Front Desk

Occupancy

82%

+5%

Check-ins Today

12

Revenue Today

₦940,000

+16%

Occupancy this week

MonWedFriSun

Today's Bookings

View all

Room 204 · Deluxe

Mr. Adebayo · 2 nights

₦96,000Checked In

Room 118 · Standard

Mrs. Bello · 1 night

₦35,000Arriving

Room 310 · Suite

Chief Nwosu · 3 nights

₦225,000Reserved
What You Get

Everything in Hotel Management System (HMS)

Rooms and room types, a live booking calendar, OTA channel sync, per-day and per-occupancy rates, extras, coupons, folio billing, your own branded booking website with online payment, and the occupancy metrics that matter — a complete hotel PMS built into WaoBiz.

01

Rooms & Room Types

Build your property once: unlimited room types, individual room units, and amenities per type. A live grid shows what is free, occupied, and out of service.

Included in your plan
02

Booking Calendar

A date-by-room calendar of every stay. Spot gaps, block rooms for maintenance, and see the whole month at a glance.

Included in your plan
03

OTA Channel Manager

Two-way iCal sync with Booking.com, Expedia, Agoda, Airbnb and Hostelworld. A reservation on any channel instantly blocks that room at the front desk and on your own site.

Included in your plan
04

Double-Booking Guard

Every booking is checked against local stays and live OTA holds before it is accepted, so the same room-night can never be sold twice.

Included in your plan
05

Reservations & Front Desk

Take walk-ins, phone bookings, or online reservations. Book several rooms onto one reservation and check guests in or out in a click.

Included in your plan
06

Flexible Rate Plans

Set a nightly rate per room type, override it for any day of the week, and add occupancy-based pricing so an extra adult or child prices itself.

Included in your plan
07

Extras & Add-Ons

Sell breakfast, airport pickup, late checkout and more — priced per night, per guest, or per stay, and added straight to the folio.

Included in your plan
08

Coupons & Discounts

Issue percentage or fixed-amount coupon codes with validity windows, or apply a one-off discount at the desk.

Included in your plan
09

Branded Booking Website

Publish your own booking site with your banner, story, amenities and social links — on a waobiz.app address or your own custom domain.

Included in your plan
10

Online Payment

Guests pay by card or transfer on your booking page through Paystack, and the reservation is confirmed and reconciled automatically.

Included in your plan
11

Guest Profiles & Folios

Every guest is a contact with full stay history. Room charges, extras, and discounts roll into one folio with part-payments and balance tracking.

Included in your plan
12

Occupancy & Revenue Reports

Occupancy rate, revenue by month, arrivals and departures due today, plus a full booking report with paid, balance, and nights sold.

Included in your plan

Why businesses choose Hotel Management System (HMS)

Stop selling the same room twice across Booking.com, Expedia and your front desk

Take direct bookings on your own site and keep the OTA commission

Price by day of week and occupancy without touching a spreadsheet

Every charge on one folio — no more lost extras at checkout

Speed up check-in from 5 minutes to under 60 seconds

Know your occupancy, revenue, and outstanding balances daily

Simple Setup

Up and running in minutes

1

Set up your property

Add room types, room units, amenities and rates. Set your check-in and check-out times, tax, and cancellation policy.

2

Connect your channels

Paste each OTA calendar link and hand the OTA your WaoBiz feed. From then on every channel — and your own site — shares one calendar.

3

Sell and check in

Take reservations online, by phone, or at the desk. WaoBiz blocks the room everywhere and checks the guest in with one click.

4

Bill, check out & report

Add extras to the folio, collect the balance by any payment method, and run your occupancy and revenue reports.

Ready to try Hotel Management System (HMS)?

Start free — no credit card required. Activate Hotel Management System (HMS) in your WaoBiz account today.

Frequently Asked Questions

Yes. The built-in channel manager does two-way calendar sync with Booking.com, Expedia, Agoda, Airbnb and Hostelworld over iCal. Import each channel’s calendar and give the channel your WaoBiz feed in return, so a reservation on any platform immediately blocks that room at the front desk and on your own booking page. Sync runs automatically on a schedule you set per channel, and you can trigger it manually at any time.

The current sync is calendar-based, so it keeps availability aligned across every channel and prevents double-bookings. Rates are still set in WaoBiz and in each OTA’s own extranet. Direct rate-push over the OTA APIs is the next step on the roadmap.

Yes. Create unlimited room types with a default nightly rate, then override the price for any day of the week and add occupancy-based rates so extra adults or children are priced automatically.

Yes. HMS includes a branded booking site at your own waobiz.app address or a custom domain, with your banner, about section, amenities, contact details and social links. Guests check live availability and pay by card or transfer through Paystack, and the reservation lands in your dashboard already confirmed.

Yes. A single booking can hold multiple rooms — even of different types — for a family or a group. Availability is checked for every room at once and all charges land on one folio.

Yes. Record a part-payment at booking and WaoBiz tracks the outstanding balance on the folio through to checkout, with the payment status visible on every booking and report.

Yes. The HMS module integrates with the WaoBiz Restaurant Kitchen module for F&B charges to guest folios.

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